“What” do we do? LLCC Student Success has undergone significant changes over the past few years, so it is the office’s goal that colleagues across campus get to better know the who, what, when, where and why of Student Success. Over the next few months, we will be bringing you “Words to the Wise Wednesdays.” This week, the focus is on “what” and the introduction of the Appreciative Framework and how we approach our work.
May 2019 sparked the beginning of the change from transactional to relational, reactive to proactive, and from process-centered to student-centered. We focused on the Appreciative Advising Model:
Disarm: Creating a welcoming space and building rapport.
Discover: Engaging our students by asking questions that will help us determine their strengths and abilities.
Dream: Encourage our students to discuss their hopes and dreams for the future.
Design: Create an educational plan that will align with their hopes and dreams and the steps required to make it a reality.
Deliver: With the encouragement and support of their success coach, the student initiates the work required to complete the plan.
Don’t Settle: The student and their coach set goals that are beyond the normal comfort zone.
The staff titles were changed from advisor/counselor to student success coach to more accurately reflect our new philosophical foundation in working with students. Likewise, the Advising and Counseling office was changed to Student Success. We have certainly grown a great deal over the past two years, and we look forward to continue to improve and deepen our understanding of the appreciative framework.
Furthermore, when we transitioned to Student Success, we redid our office mission statement to more accurately reflect our new approach. The mission of the LLCC Student Success office is to develop supportive relationships with students in which they take ownership of their education and learn the tools needed to make informed and meaningful decisions about their educational goals.
To learn more about the model and approach, you can visit https://www.appreciativeadvising.net. To learn more about appreciative education, you can visit https://www.fau.edu/education/centersandprograms/oae.
As we continue to navigate this process, we will share additional information on “what” we do and how we can work collaboratively to support our students.