LLCC Data Governance Council and Technology Advisory Group have developed a new technology request process. This process will ensure all technology requests are reviewed appropriately and implemented in a timely manner. This process is required for all new technology requests prior to submission for budget approval for the next fiscal year.  Given that the review time may vary depending on the project’s scope, we encourage you to initiate this process as soon as possible.

To start this process, please complete the form provided at this link:
Technology Request Form

Should you have any questions or need assistance, feel free to reach out to the IT Department by submitting a helpdesk ticket with your questions.

The first of two cybersecurity awareness training campaigns for the LLCC 2023-2024 cyber training year with Infosec IQ begins tomorrow, Wednesday, Nov. 1. This campaign will run through Nov. 30. This will entail four short training courses and assessments and will be followed by a series of simulated phishing emails. The training in this fall module will focus on: multifactor authentication, social engineering, data privacy and incident response. The purpose of putting this training into place is to raise awareness to the threats in our environment and to avoid costly data breaches.

Everyone is required to complete this training will receive an email on Nov. 1 notifying them of enrollment in the course and is required to complete this training by Nov. 30. Failing to comply may result in loss of LLCC network access privileges and disciplinary action per board policy “8.6 – Employee Discipline.” The link provided in that email will take them directly to their Infosec dashboard to complete the module. The enrollment email will be coming from Infosec IQ Notifications <notifications@securityiq-notifications.com> with the subject “Start your security awareness training” Here is an example of what the email will look like:

Level 4: Always enable multi-factor authentication.

Welcome to Week 4! Multi-factor authentication (MFA) is a security measure that requires anyone logging into an account to navigate a two-step process to prove their identity — usually via a push notification; think of MFA as a sequel to a password. Remember: two factors are better than one.

How it works: When logging into your account, you first provide your password or passphrase. Next, you will provide an extra way of proving that you’re you; this is typically done through:

• An extra personal identification number (PIN)
• An extra security question like, “What’s your favorite pet’s name?”
• An additional code, either emailed or texted
• A biometric identifier like facial recognition or a fingerprint
• A unique number generated by an “Authenticator App”
• A secure token is a separate piece of hardware (like a key fob that holds information) that verifies a person’s identity with a database or system

Look for this week’s Secure Your Screen poster on bulletin boards around campus.

Thank you for removing our organization from the hackers’ cast list.

A Star is Born: Update Often

Welcome to Week 3! We see movies being remade constantly on the silver screen to stay relevant. Just like our favorite reboots, our software and apps want the latest and greatest updates to stay secure. These updates fix general software problems and provide new security patches where criminals might get in.

Please Note: When downloading a software update:

• Only get it from the company that created it. Hacked, pirated or unlicensed software versions often contain malware and cause more problems than they solve.
• Make sure the software or application you’re updating is approved by your organization. If you are unsure, please contact our team for more information.

It is advised to turn on automatic updates. When an update is available, it will give you a reminder so you can easily start the process.

Look for this week’s Secure Your Screen poster on bulletin boards around campus.

Thank you for removing our organization from the hackers’ cast list.

Lights, camera, hack-tion!

The reviews are in. Phishing is popular among hackers and can be catastrophic for organizations. Phishing makes up 44% of social engineering incidents, and 98% of phishing incidents are via email. But it isn’t enough to simply know that phishing emails are out there; you also need to be able to recognize and report them. Let’s preview some of the scripts used by hackers in their big heists this year:

• Emails that contain an offer that’s too good to be true
• Language that’s urgent, alarming or threatening
• Poorly-crafted writing with misspellings and bad grammar
• Greetings that are ambiguous or very generic
• Requests to send personal information
• Urgency to click on unfamiliar hyperlinks or attachment
• Strange or abrupt corporate communications
• Sending e-mail address doesn’t match the company it’s coming from

If you suspect an email is phishing, it’s best to report it to the LLCC Help Desk. For more information visit Cybersecurity: Lincoln Land Community College (it.llcc.edu).

Look for this week’s Secure Your Screen poster on bulletin boards around campus.

Thank you for removing our organization from the hackers’ cast list.

October is Cybersecurity Awareness Month — our chance to sharpen our cybersecurity skills, learn ways to avoid security threats and have some fun while we’re at it!

Starting next month, we’ll be rolling out the red carpet by sharing helpful tips and resources to help you stay safe and secure, whether at work or at home.

Learn more about it at https://infosecinstitute.wistia.com/medias/u0fswi51wk.

If you have any questions about cybersecurity or spot something suspicious, ask us! We’re here to help, just contact the LLCC Help Desk:

https://it.llcc.edu/
The Help Desk is located in Sangamon Hall, Room 1132 (outside of the library main entrance).
​​2​17-786-2555 – helpdesk@llcc.edu

Look for a new Secure Your Screen poster on bulletin boards around campus each week during the month.

Greg Matejka
IT Security and Assurance Manager

IT is thrilled to provide a progress update on the Microsoft Teams Voice upgrade! Currently we are in Phase 2 of 4, and our teams are dedicated to upgrading our phones. We are making remarkable headway, and we invite departments that are eager to take part to volunteer for scheduling their upgrades next. Upon completing all upgrades, the telephone directory will be fully operational again. In the meantime, for the most up-to-date information, please refer to the online directory. We appreciate your cooperation and support throughout this phone upgrade project. IT will continue to keep you informed about the progress of the Microsoft Teams Voice upgrade as we move forward.

Information Technology
helpme@llcc.edu
https://help.llcc.edu
217-786-2555