LLCC account geofencing

As a reminder, in order to improve security on our computer network, geofencing has been activated for all LLCC accounts. Geofencing blocks access to LLCC accounts outside of the United States. If you are traveling outside of the country and will need access to your LLCC account, please let the Help Desk know to have geofencing deactivated for the duration of your travel.

Most account attacks come from outside of the country. Geofencing is a good measure to block those attacks and reduce the number of compromise accounts.

IT Help Desk
helpme@llcc.edu
https://help.llcc.edu
217-786-2555

Posted in ITS |

Cybersecurity awareness training will continue next week!

The second module of our cybersecurity awareness training program with Infosec IQ will start on Jan. 18. The training will run through the end of March. This will entail a series of three short training courses and potentially some simulated phishing emails. The courses focus on phishing, removable media and public Wi-Fi. The purpose of putting this training into place is to raise awareness to the threats in our environment and to avoid costly data breaches.

Employees will be sent an email notifying them of enrollment in the course. The provided link will take the learner directly to their dashboard to complete the module. If you have not completed the first module launched last November, you will receive an email for that module too.

The enrollment email will be coming from Infosec IQ Notifications <notifications@securityiq-notifications.com> with the subject “Start your security awareness training” Here is an example of what the email will look like:

Email from notifications@securityiq-notifications.com to Cruz, Esteban A. Labeled External Email. Includes Lincoln Land Community College logo and the text: Hello Esteban, You have been enrolled in the LLCC - Spring 2022 (Q2) course, courtesy of Lincoln Land Community College. Please complete your training within the next 6 days. A button: Start your training. Thank you, Lincoln Land Community College.

Posted in ITS |

Voicemail issue

Phone calls made from Snom desk phones to another LLCC number are no longer able to leave a voicemail message if the recipient does not pick up. The call will simply be terminated. In addition, voicemail messages cannot be retrieved by using the voicemail button directly on the Snom desk phone.

Phone calls made to external numbers will still function normally as will inbound phone calls placed from cell phones and outside lines. Internally, calls made from the Skype or Teams app will still send users to voicemail, as well as anyone who is using a newer AudioCodes branded phone. To retrieve your voicemail, you can use either the Teams app or though Outlook.

Snom phones will be gradually replaced. We appreciate your patience and flexibility.

IT

Posted in ITS |

LLCC’s new website launches today!

Screenshot of new website's homepage. Menu items in top right, include Info For, which is circled.LLCC’s new website is scheduled to launch today at www.llcc.edu! The website has been a two-year+ project undertaken by the Web Team:  Kyla Kruse, director of communications, project leader; Greg Walbert, graphic design manager; Misty Hagstrom, graphic design specialist; Caitlin Perry, website and social media writing coordinator; and Lynn Whalen, chief communications officer;  all from Public Relations and Marketing, and Esteban Cruz, chief information officer, Information Technology, in collaboration with KWALL, an experienced website design company with numerous higher education clients.

The new website is designed to be “mobile first,” American with Disabilities Act (ADA) compliant and has an updated architecture, look and features.

The first step was research. The Web Team took a year to conduct focus groups, gather best practices and compose a request for proposal to website design companies before choosing the best match for the college. The Team spent another year working with KWALL designing and building the site, migrating content from the current site to the new site, while adding new content, photos and video. Along the way, President Charlotte Warren and cabinet provided input, along with departments on the content that would be transferred. Students helped test the new site for navigation.

Audiences

The primary audience for the website is prospective students, showing them what the college has to offer and helping them decide on a program and educational path. Current students, faculty and staff, parents and family members, business and community members, and alumni and donors can find links to their targeted information through the Info For tab at the top.

Homepage

The top “main navigation” features buttons to Request Info, Visit and Apply. There are also links to About, Find a Program, Become a Student and Student Life and Services.

The homepage then features a series of hero images, currently three photos that rotate with a “call to action” in each and a drone video of campus with a pause button for accessibility.

Next is Latest at LLCC which features a photo image for each top news story.

Start My Journey allows prospective students to click a box based on their preferences: if they are a transfer student or want to take individual classes, are a workforce student, a student seeking to upskill or reskill or wanting to take classes for personal development, an adult education or concurrent enrollment student.

Next are links to Student Life and Explore the Campus along with another video showing campus life, followed by two tabs, Academic Programs and Workforce Careers, which students can click to explore all of those options.

Testimonials feature current students, employees and alumni with quotes about their experiences at LLCC.

Bottom navigation links include Employment, Contacts and Select Language to change the website to another language.

Looking forward, there still work to do on the site, and the Web Team will be making updates post-launch, including a new campus map, event calendar and department directories.

The Team will provide training to content managers during the spring semester. Until training occurs, please submit PRM Kbox tickets for critical edits to the content of pages.

Thank you to all who came to the website preview sessions, and enjoy the new LLCC website!

LLCC Web Team

Using the “Who” bot in MS Teams to quickly find college directory information

“Who” is a bot in Teams that’s designed to help you find information about anyone in your organization. Who comes in handy if you’re in a conversation with someone and need a list of everyone who reports to them, or when you receive an email from someone unfamiliar and want to find out more about their role.

Find information about people with Who

To use Who, click New Chat at the top of the Teams app then type Who in the To field. Or you can go to the command box at the top of Teams, type /who, then enter your question.

Note: Who can only chat one-on-one, not in channels or group chats.

Who can provide info on who a person reports to, who reports to them and more. To get more specific, we’ve created a complete list of all the questions Who can answer.

Questions Who can answer

Here’s a list of questions Who can currently answer and the action it will take.

  • Who is: Find someone.
  • Who knows about: Find experts on a topic.
  • Who works with: Find someone’s collaborators.
  • Who reports to: Find someone’s direct reports.
  • Who is the manager of: Find someone’s manager.
  • Who has the same manager as: Find someone’s peer group.

Pin a query using Who

If you find yourself asking Who the same question over and over, consider pinning that query. When Who answers a question, click Pin this query to create a tab at the top of the bot. Just open the tab anytime and you’ll see the results.

To rename the tab, right-click it and select Rename.

To delete the tab, right-click it and select Remove.

Posted in ITS |

LLCC’s new website officially launches tomorrow! Find your frequently used links under “Info For > Faculty and Staff”

Screenshot of new website's homepage. Menu items in top right, include Info For, which is circled.
LLCC’s new website at www.llcc.edu is scheduled to launch tomorrow. The process of transition to the new site will begin this evening, with no interruption in web service expected.

To find the links you use most often:

  • Look for “Info for” at the top of the new website (See red circled area above).
  • When you hover over or click on “Info for,” look for “Faculty & Staff.”
  • Click on “Faculty & Staff” and all of the links currently on “My LLCC,” will be displayed.

Content managers will be trained next semester.

We hope you enjoy our new ADA compliant, mobile first website!

LLCC Public Relations and Marketing (PRM) and Information Technology (IT)

LLCC’s new website is about to launch! Find your links under “Info For”

Screenshot of new website's homepage. Menu items in top right, include Info For, which is circled.
LLCC’s new website at www.llcc.edu is scheduled to launch on Dec. 2, 2021.

Once the new site launches, to find the links you use most often including email, Etrieve, Kbox, LincIn and the Employee Portal:

  • Look for “Info for” at the top of the new website (See red circled area above).
  • When you hover over or click on “Info for,” look for “Faculty & Staff.”
  • Click on “Faculty & Staff” and all of the links currently on “My LLCC,” will be displayed.

PLEASE NOTE: In order for the new website launch to be complete on Dec. 2, the process of transition from the current site to the new site will begin the evening of Dec. 1. There should be no interruption in web service.

Content managers will be trained next semester.

We look forward to bringing you a new, up-to-date website experience!

LLCC Public Relations and Marketing (PRM) and Information Technology (IT)

Drop in to see new website today 10-1, R.H. Stephens Room

Faculty and staff are invited to drop in and preview LLCC’s new website today from 10 a.m.-1 p.m. in the R.H. Stephens Room, Menard Hall. A short presentation showing main parts of the website will be held at the beginning of each half hour. We will then show various pages by request.

The new website, still located at www.llcc.edu, is scheduled to launch Dec. 2, 2021.

Drop in today or tomorrow to preview the new website

Faculty and staff are invited to drop in and preview LLCC’s new website today and tomorrow from 10 a.m.-1 p.m. in the R.H. Stephens Room, Menard Hall. A short presentation showing main parts of the website will be held at the beginning of each half hour. We will then show various pages by request.

The new website, still located at www.llcc.edu, is scheduled to launch Dec. 2, 2021.