The Road to Cybersecurity is lined with signs that indicate whether an email or web page is safe or a security threat.

Here’s the catch. Cybercriminals are smart and do their best to hide their tracks. That’s why it’s important to be suspicious.

Don’t be afraid to question the legitimacy of an email and if something looks suspicious — report it!

Read about the race against ransomware.

Welcome to the Road to Cybersecurity! To kick things off, let’s start with one of the most important rules of the road — go slow.

As cyberattacks speed up, it’s even more important for each of us to take our time when checking emails, browsing the web and using connected devices.

Taking a few extra seconds could be the difference between a security breach and stopping an attack in its tracks.

Cyberattacks are speeding up. Read more about it: https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity—News-Articles.aspx

October is Cybersecurity Awareness Month — our chance to sharpen our cybersecurity skills, learn ways to avoid security threats and have some fun while we’re at it!

Starting next month, we’re hitting the road — The Road to Cybersecurity!

Each week, ITS will share helpful tips and resources to help you stay safe and secure on your online travels — at work and at home. Also, a couple of cybersecurity training videos will be available to all LLCC employees. An email with a link to the training videos will be sent out later next month. Per board policy “10.4 – Employees’ Role in Security,” cybersecurity it is the responsibility of all users. It is strongly recommended that you complete the training.

As always, if you have any questions about cybersecurity or if you spot something suspicious, ask us! We’re here to help.

Safe travels!
Esteban Cruz
Chief Information Officer

Dear faculty and staff,

LLCC Information Technology welcomes all new and returning staff/faculty! Email will be the primary form of communication to you from IT and other areas of the college. Should you have technical questions pertaining to your online account and/or the software applications offered by the college, the IT Help Desk is here to assist.

Contacting the Help Desk

Please contact us by phone, email, self-submit or walk-up.

• Walk-up Assistance (8 a.m. to 5 p.m.) — Sangamon Hall, Room 1132 (outside of the library main entrance)
• Email — helpme@llcc.edu
• Self-Submit Portal (and Knowledgebase) — https://help.llcc.edu 
• Phone — 217-786-2555

IT Help Desk Fall/Spring Hours

Mon-Thu, 8 a.m. to 6 p.m.
Fri, 8 a.m. to 5 p.m.

Please note the following

• When requesting assistance from the IT Helpdesk, your LLCC ID number and/or a photo ID may be needed for verification.
• The IT Help Desk is not permitted to install software of troubleshoot technology issues on your personal device(s).

Board Policies 10.X – IT Policies

Please be aware that it is the responsibility of all employees to familiarize themselves with the Board Policies of the college. Policies 10.1 through 10.6 specifically pertain to Information Technology and the acceptable thereof.  Please click the link below for a direct link to this policy section.

Chapter 10 Informational Technology (llcc.edu)

Account Information

The college uses a single sign-on (one username and one password) for all systems.

Please be aware of the difference between your username and email address when attempting to sign into applications.

Other Technology available to you

The following applications are available on LLCC’s “My LLCC” webpage: www.llcc.edu/my-llcc

1. Office 365 ProPlus
   This link will direct you on instructions to download your own local copy of Microsoft Office (included with your LLCC Microsoft 365 account)
2. Email
   Access to your llcc.edu email as well as to all Microsoft 365 services assigned to you (Word, Excel, Power Point, OneDrive and more)
3. Employee Self Service
   Course Management and Rosters
   Banking Information
   Tax Information
   Pay Advices
4. Etrieve for Employees
   Used for completing a Certificate of Absence or Payroll Timesheet
5. Canvas
   LLCC’s online learning platform
6. IT Services
   Quick access to IT-related links
7. LLCC Alert
   Emergency notification system. Your LLCC email address is automatically active at the start of each semester you are enrolled in a course. Add additional contact information at the start of each semester.

Wireless Connectivity

1. On your smart device, choose the LLCC – Employee wireless network. This will prompt you to enter your online account username and password.
2. Depending upon the type and OS version of your device, you may be prompted to enter your credentials as either llcc\username and password, llcc\email address and password or email address and password only.
   Accept any Certificates if prompted.

Please note that the LLCC – Guest Wi-Fi will allow you to connect without entering authenticated credentials. You will be prompted to open your browser and accept the terms of use before continuing.

If you have not returned the laptop that was loaned to you for working remotely, please turn it in to the IT Help Desk as soon as possible. The IT Help Desk is open Monday through Friday, 8 a.m. to 5 p.m.

Microsoft 365 accessibility training — to learn more about how people use Microsoft settings and applications to access the information we prepare — is available this week. Objectives include:

• Learning how to set up and navigate the settings within Windows 10, Office Desktop applications and Teams.
• Customizing elements of an operating system and Office applications
• Coming away with the ability to tailor the Windows and Office experience through the understanding of the integrated features for inclusivity
• Learning how assistive technology can empower how people communicate, learn and experience the world

Microsoft 365 Accessibility: Hearing

June 22, 10 a.m.
https://retailevents.microsoft.com/event/event-details?id=LINCOLN_LAND_COMMUNITY_COLLEGE3303412507715

Learn about specialized features for those who are hard of hearing, have hearing loss or have deafness.

Microsoft 365 Accessibility: Low Vision

June 23, 10 a.m.
https://retailevents.microsoft.com/event/event-details?id=LINCOLN_LAND_COMMUNITY_COLLEGE6232440056382

Learn about accessibility tools and features for people who have low vision.

Microsoft 365 Accessibility: Neurodiversity

June 24, 10 a.m.
https://retailevents.microsoft.com/event/event-details?id=LINCOLN_LAND_COMMUNITY_COLLEGE6244018493471

Innovative tools such as dictation and Windows Hello sign-in can make the digital world more accessible for those who live with dyslexia, seizures, autism or other cognitive differences.