Report Message update

Please note the change in steps of how to Report Message in email when using Outlook Office 365. It is imperative for the security and integrity of the college that we report suspected phishing attempts in this manner, as this helps to make LLCC’s email filtering system more effective.

Phishing is a common identity theft method used by fraudulent parties. NEVER send your personal information including passwords, user IDs, credit card numbers or a social security number via email.  Passwords should NEVER be shared with ANYONE in any form.

To learn more about “phishing,” follow this link: https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity.aspx

Please contact the IT Help Desk if you have any questions or concerns at helpme@llcc.edu or 217-786-2555.

Outlook 365

Select the email from the list, and click on More Actions (…) in the email. Select Report Message and Phishing. The malicious email will be reported directly to Microsoft. Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.

Cybersecurity risk ratings. This message was identified as junk. We'll delete it after 30 days. It's not junk | Show blocked content. Label: Junk Email (30 days) Expires: Sun 12/20/2020 12:30 PM. TM Tommy Maltezos <tmaltezos@securityscorecardio> Fri 11/20/2020 12:30 PM. To the right are like button, reply button, reply all button, forward, more action (three dots)

Cybersecurity risk ratings. Under the more options button (three dots), the menu items are: Reply, Reply all, Forward, Other reply actions, Delete, Mark as read, Flag, Add to Safe senders, Security options, Print, View, OneNote, Insights, Report Message, Get Add-ins, Advanced Actions. When selecting Report Message, the next menu options are: Junk, Phishing, Not Junk, Options, Help.

Outlook Desktop

With the message selected, click on Report Message in the ribbon. Select Phishing. The malicious email will be reported directly to Microsoft. Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.

"Report Message" is on the right-hand side of the Home ribbon in Outlook. Select it, and then "Phishing" in its sub menu (second option, below "Junk" and above "Not Junk").

Posted in ITS |

Remote Access Knowledge Base

Remote Access Knowledge BaseThe health, safety and well-being of the Lincoln Land Community College community are our highest priorities. In light of the global coronavirus (COVID-19) pandemic, we have had to be fluid in our adjustments from on-campus to remote learning and working. We understand that this can be stressful and that you may have questions. As such, IT would like to remind you of the Remote Access Knowledge Base page (accessed by the Employee Portal > IT page).

The page contains many helpful documents that provide information on how to install VPN, use your LLCC office computer via Remote Desktop Connection and access other applications utilized while on campus.

Should you have technical difficulties, please do not hesitate to reach out to us via telephone (217-786-2555), email (helpme@llcc.edu) or submit your own LLCC Helpdesk ticket (help.llcc.edu).

Posted in ITS |

Phishing alert

A large number of LLCC employees received an email message yesterday from an individual named “Roha Abera <no-reply@sharepointonline.com>.” The subject of the messages reads “Roha Abera shared “Doc 3” with you.” The email also mentions “Joni Bernahl has shared a file using SharePoint.” in the body. This email is NOT a legit email. It is a phishing attempt to acquire your personal information. Please report the message as phishing and disregard.

Outlook Desktop

With the message selected, click on Report Message in the Ribbon. Select Phishing. The malicious email will be reported directly to Microsoft. Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.
"Report Message" is on the right-hand side of the Home ribbon in Outlook. Select it, and then "Phishing" in its sub menu (second option, below "Junk" and above "Not Junk").

Outlook 365

Select the email from the list, and click on the Not Junk drop-down arrow. Select Phishing. The malicious email will be reported directly to Microsoft. Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.

In Outlook 365, across the top of the screen, under the search box, there are the options: Emply folder, Not junk, Move to. Select Not junk and then Phishing to report the email directly to Microsoft.
Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.

Phishing is a common identity theft method used by fraudulent parties. NEVER send your personal information including passwords, user IDs, credit card numbers or a social security number via email.  Passwords should NEVER be shared with ANYONE in any form.

To learn more about “phishing,” follow this link: https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity.aspx

Please contact the IT Help Desk if you have any questions or concerns at helpme@llcc.edu or 217-786-2555.

Posted in ITS |

Remote Access Knowledge Base on IT Portal

Remote Access Knowledge BaseAs many of us return to working remotely, you may have additional questions regarding how to install VPN, access your LLCC office computer via Remote Desktop Connection and other applications utilized while on campus.

IT has a portal page called Remote Access Knowledge Base to help you navigate these and other applications. It is accessible through the Employee Portal > IT page. Review this SharePoint site to get helpful tips and information on troubleshooting.

Posted in ITS |

Cortana: Your daily briefing

You may notice an email delivered to your inbox from Cortana with the subject of Your Daily Briefing. This is a new feature to Office 365. Your first briefing email will explain how to use it to better manage your day and/or tasks, as well as scheduling focust time. These daily briefing emails are private and only shared with you, regardless of others that are assigned a task or attached to a meeting.

The briefing will be automatically sent to you prior to the start of your workday, and you’ll see information about any relevant items to help you better prepare for the day ahead, including:

  • Commitments and follow-ups for you to review.
  • Reminders of scheduled meetings and any documents related to those meetings.
  • Suggested focus time that you can schedule. This will appear on your calendar as an appointment, and your availability will be marked as busy.

Note: To set up your work hours in Outlook Office 365, go to Settings > Calendar > View. In Outlook desktop application, select Calendar, View and expand the Arrangement section on the ribbon to adjust your work days and hours.

Should you choose to opt out of receiving daily briefings, you can click on the link within your message. For additional information on the daily briefings, visit https://docs.microsoft.com/en-us/briefing/be-overview.

Posted in ITS |

Requesting assistance from the IT Helpdesk

The health, safety and well-being of the Lincoln Land Community College community are our highest priorities. In light of the global coronavirus (COVID-19) pandemic, the IT Helpdesk will have limited in-person hours while the college is operating remotely. Hours of operation are Monday through Friday, 8 a.m. to 5 p.m.

At this time, assistance in person via the Helpdesk walk-up window is available by appointment only. Please schedule your appointment here

For all requests for assistance, we can be reached by phone at 217-786-2555, email at helpme@llcc.edu, submitting your own ticket in KBOX or scheduling an appointment with a member of our staff.

Posted in ITS |

Complete cybersecurity training yet today

As a reminder, the cybersecurity training deadline is today, Nov. 6. If you have not done so yet, please go to https://llcc-il.safecolleges.com to complete your training.

Per board policy “10.4 – Employees’ Role in Security,” cybersecurity it is the responsibility of all users. It is strongly recommended that you complete the training.

Thank you and please do not hesitate to contact the IT Helpdesk at 786-2555 or helpme@llcc.edu should you experience any technical difficulties accessing the training.

Complete Cybersecurity Training by Nov. 6

As a reminder, the cybersecurity training deadline is Nov. 6. If you have not done so yet, please go to https://llcc-il.safecolleges.com to complete your training.

Per board policy “10.4 – Employees’ Role in Security,” cybersecurity it is the responsibility of all users. It is strongly recommended that you complete the training.

Thank you and please do not hesitate to contact the IT Helpdesk at 786-2555 or helpme@llcc.edu should you experience any technical difficulties accessing the training.

Tech tip: Share a file or folder in OneDrive

When you use save your files and folders to Microsoft Office 365 OneDrive or SharePoint, your work is available wherever you are. With Office 365 online apps and Office 2016, you can Share your files with others at LLCC and collaborate in real time using either platform.

  • Edit is the default setting when sharing a file or folder. Remove the Allow editing function to share it as a read only document.
  • When sharing a folder, all permissions will be applied to all documents within the folder.
  • You can share a file or folder with specific people or via a link that when shared, anyone with an active LLCC account can access.

Share a file or folder in Office 365 OneDrive

  1. Select the file or folder by placing a check mark to the left of the file or folder name.
  2. Select the Share icon, the … More actions to the right of the file or folder name or choose the Share link from the menu bar at the top.
  3. To send to specific people, select the drop-down arrow and choose Specific people.
    1. Remove the Allow editing check mark if you want to restrict permissions.
    2. Apply
    3. Search for people to share with by Last Name, First Name. You can add multiple people or a Group Site to share with.
    4. Enter a message in the notes field, as warranted.
    5. Send

Share an open file

Remote Access Knowledge BaseYou can share a document while actively working in the document. Select Share and follow step 3 above, regardless of online or Word desktop application access.

For detailed instructions on Share a File or Folder in OneDrive.pdf, view the Employee Portal > IT > Remote Access Knowledge Base, OneDrive folder.

Cybersecurity Training for Employees extended to Nov. 6

UPDATE: The cybersecurity training deadline has been extended through Nov. 6. If you have not done so yet, please go to https://llcc-il.safecolleges.com to complete your training.

Per board policy “10.4 – Employees’ Role in Security,” cybersecurity it is the responsibility of all users. It is strongly recommended that you complete the training.

Thank you and please do not hesitate to contact the IT Helpdesk at 786-2555 or helpme@llcc.edu should you experience any technical difficulties accessing the training.