Requesting assistance from the IT Helpdesk

The health, safety and well-being of the Lincoln Land Community College community are our highest priorities. In light of the global coronavirus (COVID-19) pandemic, the IT Helpdesk will have limited in-person hours while the college is operating remotely. Hours of operation are Monday through Friday, 8 a.m. to 5 p.m.

At this time, assistance in person via the Helpdesk walk-up window is available by appointment only. Please schedule your appointment here

For all requests for assistance, we can be reached by phone at 217-786-2555, email at helpme@llcc.edu, submitting your own ticket in KBOX or scheduling an appointment with a member of our staff.