LLCC Facilities Services would like to remind staff of current key procedures. A request for keys for a new or existing employee can be made by entering a Facilities Services Work Order Request (KACE form) and choosing “Key Request” from the drop-down menu under Category.

If issued keys are lost, please enter a Lost Key, Police Department (KACE form).

LLCC PD will then advise Facilities Services on the best way to proceed which may include re-issuing the same keys or re-pinning locks and issuing new keys to all affected staff.

Once keys have been cut and assigned, you should receive an email notice from KACE indicating that the Work Order Request has been closed. Keys can then be signed for and picked up at Mason Hall, 8 a.m. to 4:30 p.m., Monday through Friday. Please feel free to call the Facilities Services office at 217-786-2304 with any questions or concerns.