New process to notify Records of possible duplicate student records in Colleague

LLCC employees have been fantastic in reporting suspected duplicated student records in Colleague to the Records office. Because we anticipate the number of duplicated records to continue to increase, a new notification process was created. The new method should simplify, standardize and streamline the notification process.

To report suspected duplicated records, please go to: https://help.llcc.edu/userui/ticket.php?QUEUE_ID=3. You may also find the form by going to KBOX, clicking New and choosing the Student Records queue. The form only requires three pieces of information to be entered (Student’s Name, Student ID A and Student ID B), but additional information can be included if you wish. If you have the student’s social security card, please do not attach it to the ticket; instead, please email it to records@llcc.edu.

LLCC Records will determine which record is correct. Once that is done, we will notify the submitter and the student of the correct ID to use moving forward.

If you have any questions, please do not hesitate to contact us at records@llcc.edu or 217-786-4956.

Submitting Duplicate Records via KBOX PDF