10.20.20
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Working with the recycle bin online or via file sync to a local device

When you are working with your files and wish to delete a file or folder, there are a few things to keep in mind. If you have your files and folders set to sync to your PC or Mac any manipulation that occurs with the file or folders will mirror on the web and vice versa.

Delete files

Deleting a file or folder via the web (Office 365 online application) will move the file to the Recycle bin on the web.

  • Select the file or files you want to delete.
  • Select Delete. The files move to the Recycle bin.

Restore files

  • Select the Recycle bin via the web (Office 365 online application).
  • Select the individual file or folder and select Restore.
  • If you want to restore all files and folders, select Restore all items.
  • The file(s) and folder(s) will be restored to the original location.

Items in the recycle bin online are automatically deleted after 93 days, the oldest items will be automatically deleted first.

See the video Restore Deleted Files or Folders in OneDrive. The functionality is the same for a Shared Library in a Group Site in SharePoint.

Delete files Synched to a local device

Deleting a file or folder via the local computer sync (File Explorer on a PC or Finder on a Mac) will move the file to the Trash bin on the local device and remove the file or folder from the cloud storage in OneDrive or the Shared Library in SharePoint.

To restore a file or folder that has been deleted from the local device, you will need to access the local device Trash bin.

If you want to delete files or folders from your local device, but have the data remain on the web, you must first Stop the sync on your local device.

Remote Access Knowledge BaseFor detailed instructions on how to Stop the Sync or Manage Folders in OneDrive for PC.pdf or how to Stop the Sync or Manage Folders in OneDrive for Mac.pdf, view the Employee Portal > IT > Remote Access Knowledge Base, OneDrive folder.