Many of the college staff and faculty have or will transition to working remotely with access to Colleague and other resources while using VPN and a Remote Desktop Connection to their office computer. IT is aware that there may be reports needed that are printed to a physical printer. In order to alleviate potential printing issues, effective the morning of Monday, March 23 all printing from Colleague will be disabled. This will allow any reports and documents printed from Colleague to be available from EasySpooler.

If you frequently run reports that print directly, IT can give you access to your EasySpooler print queue. To obtain access, please submit a Help Desk ticket with the name of your Colleague printer, i.e. ITS01SPLX.  Like Colleague, the EasySpooler application can be accessed via a web browser with a VPN and Remote Desktop Connection (you must use both VPN and RDC for EasySpooler) to your work computer.

If you infrequently run a report that prints directly, you can submit a Help Desk ticket and an IT staff member can get a copy of the report for you.