The newly created MFP Staples queue is available for immediate use and you should no longer use the Charge Back Portal form. As with the previous system, all ticket submissions must still be approved by your Budget Manager before the request will be processed.

To submit your request,

• Click on the ITS Service Desk icon on your desktop on campus (off campus, https://help.llcc.edu/),
• Click on Have a problem? Report it
• Click on the drop down arrow under Ticket: Select MFP Staples complete the form.  You must enter the budget manager for your department.
• Click on Apply Changes, then Save.

Budget managers, please be advised that you will receive an email from MFPStaples@llcc.edu with a link to a ticket number. You must log into KBOX first and then click on the link within the email to access the ticket.

• Enter a Budget Number
• Set the Approval – select Approved or Rejected and list any notes if pertinent.
• Click on Apply Changes>Save.

Please click on the appropriate link to view MFP Staples ticket submission steps or Budget Manager approval steps. For assistance with completing the form, contact the ITS Service Desk at 786-2555 or helpme@llcc.edu.