Category Archives: ITS

11.12.18

New password self-service process

As part of our ongoing commitment to keeping the LLCC network secure, IT is asking all employees who have not changed their passwords since Aug. 1, 2018 to do so by Nov. 16. Passwords that have not been updated by the end of work on Nov. 16 will be reset automatically.

Instructions for how to go about changing your password can be found here: http://it.llcc.edu/change-password.html.

We recognize that this will present a hardship to some users, but this is necessary to ensure that our infrastructure is secure. The new password self-service process automatically blocks commonly used passwords as well as easily guessed passwords. This will significantly improve our overall network security.

Posted in ITS |
11.07.18

New password self-service process

As part of our ongoing commitment to keeping the LLCC network secure, IT is asking all employees who have not changed their passwords since Aug. 1, 2018 to do so by Nov. 16. Passwords that have not been updated by the end of work on Nov. 16 will be reset automatically.

Instructions for how to go about changing your password can be found here: http://it.llcc.edu/change-password.html.

We recognize that this will present a hardship to some users, but this is necessary to ensure that our infrastructure is secure. The new password self-service process automatically blocks commonly used passwords as well as easily guessed passwords. This will significantly improve our overall network security.

Posted in ITS |
08.13.18

Password management changing today

The college is switching password management away from WebAdvisor to a Microsoft cloud solution today, Aug. 13. The first time you access Microsoft Office 365 on a web browser, you will be prompted to provide a secondary email address, a cell phone number or some answers to security questions. These will be used later to send you codes to verify your identity in the event you need to change your password in the future.

Please contact the IT Help Desk should you have any questions at helpme@llcc.edu or 786-2555.

Posted in ITS |
05.29.18

Updates made to login and Office 365 systems over weekend

Over the holiday weekend, IT implemented changes to improve the way users log in and access Office 365. The user experience should be minimally impacted. If you do encounter issues, please try rebooting your computer, and if the problem persists, contact the IT Help Desk at 786-2555.

Thank you for your understanding,

Posted in ITS |
05.24.18

IT announces summer hours for the help desk

Between the spring semester and summer session, LLCC’s IT Help Desk is open 8 a.m. to 5 p.m. The summer session hours will be 8 a.m. to 7 p.m., Monday through Thursday with walk-in support from 8 a.m. to 5 p.m.

Posted in ITS |
03.09.18

Turn off computers before planned power outage March 15

As part of a project to upgrade the electrical service to Sangamon Hall, Menard Hall and A. Lincoln Commons, LLCC will be conducting an electrical power outage that will affect all of Sangamon Hall, Menard Hall and A. Lincoln Commons for the entire day on Thursday, March 15. This outage could extend into the morning hours on Friday, March 16 as well. IT asks all staff to please turn off their computers before leaving for spring break. Your patience during this necessary outage is appreciated.

03.08.18

Planned power outage March 15

As part of a project to upgrade the electrical service to Sangamon Hall, Menard Hall and A. Lincoln Commons, LLCC will be conducting an electrical power outage that will affect all of Sangamon Hall, Menard Hall and A. Lincoln Commons for the entire day on Thursday, March 15. This outage could extend into the morning hours on Friday, March 16 as well. IT asks all staff to please turn off computers before leaving for spring break. Your patience during this necessary outage is appreciated.