As we near the closure of the college for winter recess from Dec. 21-Jan. 5, it is important to check that your main office phone line Response Group has been configured to play a holiday message. Response Group messages can be managed by clicking on the following URL: https://lync-vip-web-internal.llcc.edu/RgsConfig.

If you are unsure of how to do this or are in need of assistance with recording the message or updating the Response Group Configuration Tool, please contact the IT Helpdesk at 786-2555, at helpme@llcc.edu or by submitting a ticket to the LLCC Helpdesk queue https://help.llcc.edu.

As a reminder, in order to improve security on our computer network, geofencing was activated for all LLCC accounts last spring.  Geofencing blocks access to LLCC accounts outside of the United States. If you are traveling outside of the country and need access to your LLCC account, let the Help Desk know to have geofencing deactivated for the duration of your travel.

Most account attacks come from outside of the country. Geofencing is a good measure to block those attacks and reduce the number of compromise accounts.

IT Help Desk
helpme@llcc.edu
786-2555

LLCC Information Technology has placed new technology in the Robert H. Stephens Room. This is replacing the existing computer, projector and screens. If you regularly use the technology in this room or are just interested in seeing what is new, there is a second open house session today, Dec. 5, 3-4 p.m. Please stop in any time during the session.

LLCC Information Technology has placed new technology in the Robert H. Stephens Room. This is replacing the existing computer, projector and screens. If you regularly use the technology in this room or are just interested in seeing what is new, there will be two open house sessions to choose from. Please stop in any time during either session.

• Tuesday, Dec. 3, 9-10 a.m.
• Thursday, Dec. 5, 3-4 p.m.

In order to strengthen the LLCC computer network, Multi-Factor Authentication (MFA) will be activated for all employees starting today, Dec. 2. This process will take three weeks to complete, and employees will be notified one day before their account is enabled for MFA.

What is MFA and what can I expect when it is enabled for my account?
https://llcconline.sharepoint.com/IT/SitePages/MFA.aspx

Please contact the IT Help Desk at helpme@llcc.edu or 786-2555 for more information or if you need assistance.

As a reminder, IT will perform network maintenance tomorrow, Nov. 27, from 9 a.m. to 1 p.m. During this maintenance window, there will be intermittent internet connectivity interruptions. IT will do its best to minimize down time, but a few five-minute outages can be expected. This will affect access to any IT services on premises from offsite including phone system and access to the any external internet resources from campus. Main campus and regional sites will be affected during the outages.

Please contact the IT Help Desk should you have any questions at helpme@llcc.edu or 786-2555.

In order to strengthen the LLCC computer network, Multi-Factor Authentication (MFA) will be activated for all employees starting Monday, Dec. 2. This process will take three weeks to complete, and employees will be notified one day before their account is enabled for MFA.

What is MFA and what can I expect when it is enabled for my account?
https://llcconline.sharepoint.com/IT/SitePages/MFA.aspx

Please contact the IT Help Desk at helpme@llcc.edu or 786-2555 for more information or if you need assistance.

IT will perform network maintenance on Nov. 27 from 9 a.m. to 1 p.m. During this maintenance window, there will be intermittent internet connectivity interruptions. IT will do its best to minimize down time, but a few five-minute outages can be expected. This will affect access to any IT services on premises from offsite including phone system and access to the any external internet resources from campus. Main campus and regional sites will be affected during the outages.

Please contact the IT Help Desk should you have any questions at helpme@llcc.edu or 786-2555.

Several users have reported getting an email from “White, Gregory C <gwhit5302@llcc.edu>” with a link to a supposed message from HR. The subject of the email is “Memo From HR Department.” This email is NOT a legit email.  It is a phishing attempt to acquire users login credentials. Please disregard this message and delete the email.

This message was sent from a compromised student email account used as proxy, thus the [EXTERNAL EMAIL] tag not appearing on the messages. The link has been marked as malicious and blocked.

Phishing is a common identity theft method used by fraudulent parties. NEVER send your personal information including passwords, user IDs, credit card numbers or a social security number via email. Passwords should NEVER be shared with ANYONE in any form.

To learn more about “phishing,” follow the links below:
www.phishing.org/what-is-phishing
www.webopedia.com/DidYouKnow/Internet/2005/phishing.asp

Information Technology (IT) or any other LLCC department does not solicit passwords or any other personal information via email. If you receive an email message that appears to come from IT that requests this type of information, please forward it immediately to phishing@llcc.edu. Do not reply or click on any links. Again, these emails are often hoaxes (“phishing” emails), part of identity theft and fraud scams.

In an effort to increase mail security, LLCC is adding a tag to email coming from external addresses.  Any email from outside the organization will have [EXTERNAL EMAIL] in red (black for text-only emails) at the top of the message.  This will help raise awareness of message origins and give people additional warning if a message is from an outside attacker trying to compromise our security.

For more information and tips about cybersecurity visit https://it.llcc.edu/cybersecurity.html.