With the beginning of the spring semester quickly approaching, the IT Help Desk is experiencing a high volume of incoming requests for assistance. In an effort to best serve our customers, we ask that should you be directed to voicemail, please leave a message with a detailed description of your need. Voicemail messages are checked as soon as possible. Also, you may submit your own ticket within the KBOX software (https://help.llcc.edu) and select the LLCC Help Desk queue, or send a detailed email to us at firstname.lastname@example.org. We will contact you as soon as we are available. If you are reporting an urgent technological need, please indicate this when you contact us, regardless of method.