KBOX Queue FAQ’s

Several Portal forms have been migrated to new Queues within KBOX, the ITS Service Desk software application. These are the PRM Project Request, Institutional Research and Effectiveness queries, Duplication/Print Shop submission and Facilities Services Work Order system. You will still contact the department directly for inquiries or assistance.

Frequently asked questions can be found on the ITS Services website and click on the News icon. Should you require assistance with the KBOX software to submit, view or add a comment to an existing ticket, please contact the ITS Service Desk at 786.2555 or helpme@llcc.edu during our scheduled hours and/or view the available documentation on the Employee Portal, IT, Faculty & Staff Specialized ITS Training page.