Video conferencing etiquette

While working remotely from our homes, our clothing attire and grooming practices are more than likely a bit more relaxed than if we were on an LLCC campus. Yet, we are still here, ready to face the day and tackle new challenges and opportunities presented to us. In doing so, we may find ourselves meeting with other LLCC employees or students via a video conference with Microsoft Teams or Zoom. Below you will find some tips to help you make the most of each video conference you participate in.


  1. Test your hardware and internet connection beforehand. This includes the microphone or webcam and software application.
  2. Blur or change your background.
    1. You can hide the appearance of your chosen space via background features offered in some video conferencing clients.
    2. For example, Zoom allows its users to add a fun virtual background to their video instead of just showing the contents of a messy room.
    3. Microsoft Teams offers a “background blur” feature under … More actions that allows you to blur your actual background and places the focus of your video on you. Note: this is only available in a scheduled Meeting you are attending.
  3. Know when to video conference and when to communicate via email or phone.
    1. Longer conversations and remote training sessions are the best uses for video calls or when an in-person meeting must take place while working remotely.
  4. Find a quiet, private space, or use a white noise machine.
  5. Mute your microphone when not speaking and attending a group meeting.
  6. Be courteous to other participants.
  7. Speak clearly.
  8. Keep body movements minimal.
  9. Maintain eye contact by looking into the camera.
  10. Dress appropriately. Wear your LLCC spirit wear if in doubt!
  11. Be yourself and have fun!


  1. Talk over each other. Use the chat function to ask questions, but take care not to carry on side conversations.
  2. Shout.
  3. Interrupt other speakers.
  4. Wear noisy jewelry.
  5. Sit in an open and noisy location. Distracting noises can include, but are not limited to other conversations, dogs barking, television playing and/or exterior noises, such as lawn mowing, traffic, etc.
  6. Eat, unwrap candy, food or other wrappers, slurp liquids, or noisily chew gum (no blowing bubbles).
  7. Make distracting sounds, noises and/or fidgeting.
  8. Lose focus on the meeting and do other things.
  9. Look sloppy. Save the robe or pajamas for offline work.
Posted in ITS |

Recognizing 25- and 30-year honorees and retirees

Last week, Employee Recognition Week drew to a close. It was bittersweet, as we wish we were together at this time of year, but we will be celebrating together again soon. In the meantime, it has been great fun celebrating members of the LLCC family, and we’re happy that you have enjoyed these video presentations. They have been such a hit that we plan to make this a new recognition tradition moving forward!

On Friday, we celebrated the outstanding employees who have been with the LLCC family for 25 (!) and 30 (!) years with the video presentation below.

LLCC Lincoln Land Community College: The 2020 Twenty Year and Thirty Year Honorees
We also bid a fond farewell and best wishes to the retirees featured in the following video.

LLCC Lincoln Land Community College: Presenting our FY20 Retirees
Unfortunately, we do not have email contacts for all of our retirees who have already moved on to the next chapter of their lives. You can send best wishes to those about to retire and congratulate those celebrating these amazing service anniversaries using the links provide below.

25 Years

Laurie Clemons, Student Success Coach I
Becky Parton, Dean, Academic Innovation and eLearning

30 Years

Paula Luebbert, Assistant Vice President-Corporate/Government Training and Economic Development


Bill Bade, Dean, Mathematics and Computer Science
Lyn Buerkett, Director, Adult Education and Literacy
Rick Burge, Truck Driver Training Specialist
Stephanie Coleman, Webstore Technician
Brad Gentry, Chief of Police
Bob Howard, Director, Truck Driver Training
Judy Jozaitis, Vice President, Workforce Development
Judy Nichols, Professor of Psychology
Teresa Rigney, Program Assistant, Athletics
Denese Udey, Program Assistant, Community Learning

Also view the recognition for 2020:

Posted in HR |

LLCC Virtual Commencement planned for May 15

LLCC will conduct a virtual commencement ceremony to honor its graduates on Friday, May 15, at 7:30 p.m. A link to the commencement video will be available at

“The commencement video will premiere on the date and time the live ceremony was originally scheduled, but graduates and their families can watch and enjoy it any time,” said Dr. Lesley Frederick, vice president of student services at LLCC. “Our theme for commencement this year is Moving Forward. We hope this virtual ceremony will provide a memorable celebration to commemorate the accomplishments and perseverance of our students in these unique times.”

Graduates were invited to submit photos of themselves, which will be displayed in the video as their names, degrees and certificates are read by Dr. Colin Suchland, LLCC professor of sociology.

The virtual event will also feature remarks from Dr. Charlotte Warren, LLCC President; Wayne Rosenthal, Chair, LLCC Board of Trustees; Travis McCullough, LLCC Student Trustee; and Thom Whalen, LLCC professor of art and recipient of the American Association of Community Colleges 2020 Dale P. Parnell Faculty Distinction Recognition. The 2020 LLCC Honored Alumni Award recipient and the Outstanding Graduate will also be acknowledged. Commencement will conclude with congratulatory messages from the Board of Trustees, faculty and staff.

All candidates eligible for graduation this year are also invited to return next year to participate in the live LLCC commencement ceremony planned for May 2021.

Virtual Student Recognition Ceremony

Congratulations to the LLCC students honored with academic, leadership and special awards in the virtual Student Recognition Ceremony video!

Erica Lay

Erica Lay of Jacksonville was named 2020 LLCC Outstanding Graduate of the Year. During her time at LLCC, she was a member of Phi Theta Kappa and served as president of the Jacksonville Activities Board, leading several community service activities and increasing membership and attendance at events. She also worked as a student worker at LLCC-Jacksonville and contributed her art talents to projects at the college. She plans to transfer to University of Illinois Springfield to major in business and continue on to earn an MBA.

Watch the video below, or view a list of student honorees and their awards.

Stop, read, act: How to spot a phishing or other malicious email and report it

Nearly every aspect of our professional and personal lives involve technology and electronic communications. Staying safe in an ever changing digital world is a daily battle that we all play a vital role in. You are part of the front line of defense at LLCC, and we all make a difference keeping our network, programs, data and resources safe from attack, damage and/or unauthorized access. Learn more about phishing on the Cybersecurity portal page.

The following three steps — Stop, Read, Act — can make a tremendous impact on staying safe.

Stop — if you receive a suspicious looking email. They may be asking you for personal or account information, to reset your password and/or access documents.

Read — look at the email carefully. Are you expecting an email or documents to be sent to you, do you recognize the sender of the email, does the email address match the sender’s name or look off, are there links for you to click on in the meeting? Hover your mouse over the email sender’s name, if not shown and any links within the message to verify the content. Never click on any of the active links unless you are 100% sure they are legitimate.

Act — Report the message via your Outlook desktop app or Outlook 365 with the built-in feature. You do not need to forward this onto the Helpdesk or call. The most efficient and fastest way to notify IT is the Report the Message as Phishing feature.

Outlook Desktop

With the message selected, click on Report Message in the Ribbon. Select Phishing. The malicious email will be reported directly to Microsoft. Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.
"Report Message" is on the right-hand side of the Home ribbon in Outlook. Select it, and then "Phishing" in its sub menu (second option, below "Junk" and above "Not Junk").

Outlook 365

Select the email from the list, and click on the Not Junk drop-down arrow. Select Phishing. The malicious email will be reported directly to Microsoft. Reporting malicious and unsolicited emails makes LLCC’s email filtering system more effective.
In Outlook 365, across the top of the screen, under the search box, there are the options: Emply folder, Not junk, Move to. Select Not junk and then Phishing to report the email directly to Microsoft.
When in doubt, report! Should you need any assistance with a suspicious email, please contact the IT Help Desk at or 786-2555.

Posted in ITS |

Our sympathy to family and friends of Rosemary King

Our sympathy to family and friends of Rosemary King, longtime member of the LLCC nursing faculty, who passed away May 6. A visitation will be held from 9-10 a.m. on Tuesday, May 12 at Bisch and Son Funeral Home in Springfield. CDC and State of Illinois guidelines will be practiced, including visitors wearing masks and maintaining proper social distancing. Funeral services will be private with burial in Dodge Grove Cemetery in Mattoon. Read the obituary.

2020 20-year honorees

We’re making our way through our weeklong celebration and loving every minute of it! The next video features the fantastic group of employees who have been with the LLCC family for 20 years. If you would like to personally congratulate these folks on this amazing milestone, please use the links provided below. Enjoy the show!

LLCC Lincoln Land Community College: The 2020 Twenty Year Honorees
Janice Badgett, Professor of Nursing
Joni Bernahl, Director, IT Support
Deborah Brothers, Professor of English
Jeris Creasey, IT Trainer/Technical Writer
Maureen Curry, Facilities Office Coordinator
Danny Guthals, Building Custodian
Richard Hayes, Student Success Coach I
Bob Howard, Director, Truck Driver Training
Tisha Miller, Enrollment Coordinator, LLCC-Taylorville/Litchfield
Tamie Penning, Information Technology Specialist
Ryan Roberts, Professor/Librarian
John Ryan, Building Custodian
Matt Shaver, Professor of Digital Media
Al Shull, Professor of Art
Shirley Warfield-Jones, Child Development Center Teacher

Also, view the recognition for 2020:

Posted in HR |

Sidewalk removal and replacement work begins Monday

Starting on Monday, May 11, contractors will begin sidewalk removal and replacement work at the Child Development Center and other locations on the Springfield campus. We anticipate this work to be ongoing throughout June and July. Please use caution and be aware of all construction traffic as you drive and walk in these areas. If you have any questions or concerns, please contact Tim Ervin at 786-9605 or at

FSI 2020 free online conference May 20

The 2020 Faculty Summer Institute has been canceled, but in its place will be a one day online conference titled “Strengthening Student Experiences during COVID-19.” Registration for the FSI 2020 online event is free. After registering, you will be emailed a link to access the conference. If you previously registered for the face-to-face conference, you will need to register again.

The event will be offered through Zoom on the morning of Wednesday, May 20. You can attend one, two or all three sessions listed below. Each session will include time for discussions in Zoom breakout “rooms.”

  • 9 a.m. | Shared Experiences and Lessons Learned
    Facilitator: Robert Paul Malchow, Associate Professor, University of Illinois at Chicago
  • 10 a.m. | Approaches that Support Student Equity and Accessibility
    Facilitators: Barbara Hancin-Bhatt, Associate Dean, and Murillo Soranso, Assistant Dean, University of Illinois at Urbana-Champaign
  • 11 a.m. | Supporting and Enhancing Student Learning in the Coming Months
    Facilitator: Justin Hodgson, Indiana University Bloomington

Note: The conference will not be recorded (neither video nor audio).

More information is available at