Tech Tip: Open another mailbox in Outlook

Remote Access Knowledge BaseDo you have access to your department mailbox within Outlook on your office computer? While working remotely, you can open additional mailboxes that you have permissions to without connecting via VPN and Remote Desktop Connection.

For a detailed handout, please visit the Remote Access Document Library > Outlook folder.

Open another Mailbox from Mail in Office 365

  1. Open your Outlook Office 365 account.
  2. Left click on your picture in the top right.
  3. Select Open another Mailbox …
  4. Type in the name of the Mailbox. Example: IT_Department.
  5. Open
    1. The mailbox will open in a separate tab.

Open another Mailbox in Outlook

If you are remotely connected to your office computer and you need to open another mailbox, you can do so by the following steps.

  1. Open the Outlook desktop application.
  2. Select File.
  3. Select Open & Export.
  4. Select Other User’s Folder.
  5. Enter the mailbox name. Example: ITS_Department.
    1. The folder type is Inbox.
  6. Select OK.
    1. The mailbox will open in your Outlook window.