Tech Tip: Turn on Focused Inbox in Outlook

Focused Inbox separates your inbox into two tabs — Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible — but out of the way — on the Other tab. You can turn Focused Inbox On via Outlook Desktop (your office computer), Outlook 365 (web version) or the Outlook app installed onto your Smart Device.

Remote Access Knowledge BaseFor detailed instructions, please visit the Remote Access Document Library > Outlook folder.

Outlook Desktop

  1. Open Outlook, select the View tab.
  2. Select Show Focused Inbox.

The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Outlook 365

  1. Open Outlook 365 (web version)
  2. In the top right corner of Outlook, select the Settings icon.
  3. Select the toggle next to Focused Inbox.

The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Outlook App on Smart Device

  1. Open the Outlook app on your device.
  2. Select your picture or initials in the upper left corner.
  3. Select Settings (gear icon)
  4. Select the Toggle switch to turn on Focused Inbox.

The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.