The new IT Portal is now available! It can be accessed through the LLCC Employee Portal or by following this link: https://llcconline.sharepoint.com/IT.

The IT Portal site features the following:

• IT service outages announcements
• IT Service Desk contact information
• IT staff directory
• Groups FAQs
• OneDrive FAQs
• Skype phone FAQs
• IT policies and procedures

In the next couple of weeks it will also feature:

• Computer lab software list
• Cybersecurity FAQs
• IT service page (with hours of support and more info)
• Service level agreements

By the end of FY ’18 the following will be available:

• FAQs for most systems
• IT user-interaction procedures
• Current project list
• Updated policies and procedures
• IT trends in education and more