An important message from Student Accounts

Student Accounts in the Finance Department would like to remind our fellow co-workers that if a student has questions regarding his or her account to please transfer the student to 217-786-2480 or feel free to provide the phone number for students to contact us.  If Student Accounts is unable to answer the call when it comes in, there is a voicemail set up and we will return the call shortly.  We’ve been made aware of multiple situations lately in which the incorrect phone number is provided to students or students are transferred to employees unable to assist them, both of which create additional issues for students.

Please let us know if you have any questions or concerns.  Thank you!