Network maintenance early Saturday morning

ITS will perform network maintenance Saturday from 12 a.m.-2 a.m. All network services will be affected during this maintenance window. This includes Blackboard, email, phone service and the LLCC website.

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Partial computer network and phone outage Friday in Menard Hall, 2nd floor

Due to necessary maintenance work, there will be no computer network connectivity in offices and classrooms adjacent to the north, east and middle hallways of the second floor of Menard Hall on Friday, Sept. 25 (Institutional Improvement Day). Computers in affected locations will be unable to connect to the computer network (no access to network folders, email, Internet etc.) Also, phones in affected areas will not be operational.

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File server maintenance begins Saturday at 1 p.m.

We will be performing maintenance on our file server starting this Saturday at 1 p.m.. The maintenance is required in order to fully restore the server from this week’s failure. The server is expected to be unavailable through Sunday.

The file server is the only service that will be affected during the maintenance window. All other services will remain accessible (website, WebAdvisor, email, Blackboard, etc.)

Thank you,
ITS

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Skype meeting function in Outlook now available

You can now schedule a conference call with multiple individuals, both internally and externally of LLCC by using the Skype meeting function in Outlook (not web-based email). When you set up a Skype meeting, a dial-in telephone number and passcode will automatically generate. This will replace the TurboBridge audio conferencing steps that were previously used.

Steps to access: 1. Open Outlook 2. Click on Calendar 3. Click on New Skype Meeting 4. Add the recipients in the To… box. This may be any email address. 5. Enter all pertinent information. Join Skype meeting information will be shown within the calendar appointment. Should you experience any technical difficulties, contact the ITS Service Desk at ext. 62555.

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Microsoft Office 2013 being installed June 30; leave computers on

ITS will be updating all computers currently running Office 2010 to Office 2013 the evening of June 30. Please make sure to leave your computer on and close out of any open applications when you leave work that evening. Should you experience any technical difficulties, please contact the ITS Service Desk at Ext. 6-2555. Microsoft offers several training and tutorials for reference that are available on the ITS, Faculty & Staff Specialized Training portal page, under the Instructional Guides section. Go to:  https://my.llcc.edu/C3/ITSTraining/default.aspx

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Skype for Business 2015 being installed across campus

LLCC is in the process of upgrading Lync 2013 into Skype for Business 2015. Skype for Business 2015 is being installed gradually across campus. It will be available on your computer soon if it is not already. A restart may be required when the installation takes place on your machine.

Skype for Business 2015 will work the same way Lync 2013 does, the only changes will be in the name and in the look of the user interface.

Please contact the Help Desk if you have any questions at helpme@llcc.edu or 6-2555

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Network maintenance Friday morning

ITS is performing standard network maintenance on Friday, May 29, affecting both Logan Hall and the Workforce Careers Center.  Workforce’s network connectivity, including client PCs and Lync phones, will be intermittent from 7AM to 8AM. Following that, one of the switches in Logan Hall is being replaced from 9AM to 11AM. PCs and Lync phones will be fully offline for the duration of that maintenance window.

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