Office 365 Coming Soon for Faculty and Staff

ITS is in the process of migrating all LLCC Email accounts for Faculty, Adjuncts, and Staff to Office 365. This should be a seamless transfer of data. Should you experience any technical difficulties, please contact the ITS Service Desk at 786.2555, helpme@llcc.edu or submit a ticket via https://help.llcc.edu.

What does this mean for you?

After migrating your account to Office 365, you will have access to many new tools such as Clutter (Email filtering that helps to prioritize your Inbox), Office 365 online applications (One Drive, Word, Excel, PowerPoint, OneNote and Sites) and the ability to install Office 2016 on your personal devices for free. You will continue to use the Outlook desktop application while at work and use the Outlook Web Access when off-campus.

How do I access the Office 365 applications?

You can access all of the Office 365 applications from https://portal.office.com/myapps

You can also access any of the apps while logged into Office 365 by clicking on the Office 365 icon at the top left while logged into email.

How will I know when I have been moved to Office 365?

Please watch for an Email from the ITS department notifying you when the move will take place. Once the migration has been completed, you will access your OWA Email via http://www.llcc.edu, My LLCC and click on Email under the Student section. You will be redirected to Office 365. Select your Email address and it will automatically log you in on-campus when using IE or Chrome. If you are using Firefox for your browser you will be prompted to enter your username and password in the ‘adfs security’ window.

I have been moved to Office 365 and now the link to the Email site does not work for me.

You will temporarily need to use the student email link found at http://www.llcc.edu/my-llcc/.  The employee link will be updated once the majority of the employee mailboxes have been moved.

Do I need to update my phone or tablet to access LLCC email?

Yes, your mobile device will need to be updated to continue accessing LLCC email. Click here to find an extensive list of instructions.

Where can I look for more information about Office 365?

Once your account has been migrated, you can access the LLCC Home Site for Office 365. Click here to access or after you are logged into OWA, click on the Office 365 icon at the top left while logged into email, click on Sites, and under Recommended Sites (to the right), click on Starting 365.

 

Posted in ITS |

Quicktime Removal from LLCC Computers

Over the weekend, the ITS department began removing Quicktime from all LLCC computers.  The software is no longer supported by Apple and produces a security risk to the college. For more detailed information, visit  https://www.us-cert.gov/ncas/alerts/TA16-105A. Until Quicktime has been removed from your machine, please Log Off, but do not shut down your office computer.  Should you encounter any issues with your computer, contact the ITS Service Desk at 786.2555 or helpme@llcc.edu for assistance.

Posted in ITS |

Quicktime Removal from LLCC Computers

Beginning this weekend, the ITS department will be removing Quicktime from all LLCC computers.  The software is no longer supported by Apple and produces a security risk to the college. For more detailed information, visit  https://www.us-cert.gov/ncas/alerts/TA16-105A. Please Log Off, but do not Shut Down your office computer over the weekend.  Should you encounter any issues with your computer, contact the ITS Service Desk at 786.2555 or helpme@llcc.edu for assistance.

Posted in ITS |

New submission steps for The Print Shop

The Print Shop has a new web-based submission process that is available for immediate use. For detailed steps, please see the  instructional video and/or pdf documentation on the Faculty & Staff Specialized ITS Training page of the My LLCC Portal. Information is also available at the ITS Services, FAQ’s web page, expand question 4.

Should you require additional assistance, please contact the ITS Service Desk at 786.2555 during our scheduled hours.

LLCC website wins national award

The LLCC website was honored as a silver winner in the third annual Education Digital Marketing Awards sponsored by Higher Education Marketing Report based in Atlanta, Ga. The LLCC website is a collaborative effort of the Public Relations and Marketing (PRM) office and Information and Telecommunications Systems (ITS).

Network downtimes over mid-semester break

ITS will be performing computer network maintenance during mid-semester break. The downtimes below have been tentatively scheduled and no network or web services will be available during these times.

  • Sunday 3/6 – 9-10 p.m.
  • Tuesday 3/8 – 3-4 p.m.
  • Thursday 3/10 – 3-5 p.m.

Thank you for your patience.

Posted in ITS |

Office 365 ProPlus free to LLCC students

Microsoft is offering Office 365 ProPlus to LLCC students for free. An announcement will be going out to students this week.

Office 365 ProPlus is a full version of Office. The programs have the same features and functionality as other versions of Office. For example, Word in Office 365 ProPlus works the same way it does in Office Standard 2013.

Office 365 ProPlus includes: Access, Excel, Outlook, PowerPoint, Word, InfoPath, OneDrive for Business, OneNote, Publisher and Skype for Business. Continue reading

Posted in ITS |

Network maintenance early Saturday morning

ITS will perform network maintenance Saturday from 12 a.m.-2 a.m. All network services will be affected during this maintenance window. This includes Blackboard, email, phone service and the LLCC website.

Posted in ITS |