The Catalog Committee is making decisions regarding future editions of the LLCC Catalog. As part of this process, the committee is gathering input from the college community. Please take a minute to respond to three questions posed by the committee.
Due to a malfunction in our computer network affecting email service, most messages sent from an LLCC employee account to an LLCC student account between 11pm Thursday, March 12 and 11am March 18 (yesterday) were lost. If you sent a message during that time, you may want to resend it just in case.
Only new messages originating from employees were affected. If you replied to a student, those messages were not affected.
If you are a content manager for a webpage on the college’s website, www.llcc.edu, please check your pages and make any necessary updates by Monday, July 28. We are preparing for the launch of a new website design in early fall. We will be copying the content of current webpages as of Tuesday, July 29. Please make sure yours is updated with current information!
If you need to make changes to your webpages after Monday, July 28, please email those edits to Rose Raikes in PRM.
Training meetings for content managers, and preview sessions of the new website design for everyone, will be scheduled in late August-early September, prior to the launch of the new website design.
As part of the phone system upgrade project, it is necessary to port the current phone numbers from the old phone lines to the new ones in Jacksonville and Beardstown on Wednesday, July 2 starting at 8 a.m. We expect to experience phone service outages during this time in those locations. We are not sure how long the phone service outages will last at this time.
Samuel Bras has joined the ITS department as the new Systems Administrator I. Samuel will be located in the lower level of Menard Hall, room 0043, and can be reached at 6-2262 or firstname.lastname@example.org. Welcome Samuel!
Over the past several months ITS has been involved in extensive planning toward the replacement of our existing phone system and accompanying infrastructure. The project is being implemented in three phases with the majority of phase I complete. We are excited to announce that phase II of the project has begun this week. We are working with Dell on this second phase of the project, which will include the installation of the campus and regional infrastructure, followed by the transition of the ITS staff (to work out the bugs) and the regional staff phones. The initial deployment is expected to last six weeks and will provide transitioned users a contemporary phone system that will offer improved features and increased reliability. Once phase II is complete, we anticipate adding additional departments to the system in a timely manner. We will have more information to send out on this project in the near future and will be working closely with the regional sites for input and feedback during this upcoming phase.
The phone systems replacement project is being implemented in three phases: Phone system phases
The college’s email system was upgraded over spring break to the latest version of Microsoft Exchange Server. Faculty and staff should not notice any changes when using Microsoft Outlook or accessing college email through a mobile device. If you experience any trouble accessing email through Outlook, restarting your computer should clear up any issues. If you experience any problems after the restart, please contact the Helpdesk for assistance.
The web–based email has been updated with Microsoft’s contemporary interface. If you would like to learn more about getting around in the new Outlook Web App, please click on the link below:
Several users have reported getting an email, appearing to be sent from the LLCC helpdesk, asking the user to click on a link to confirm their account for upgrade. This email is NOT from our ITS department and is a phishing attempt to acquire users logon credentials. Please disregard this message and delete the email. If you have already given your information, you should login to web advisor and change your password.
Phishing is a common identity theft method used by fraudulent parties. NEVER send your personal information including passwords, user IDs, credit card numbers or a Social Security Number via email. Passwords should NEVER be shared with ANYONE in any form.
To learn more about “phishing”, follow the links below:
Information and Telecommunication Systems (ITS) does not solicit passwords or any other personal information via e-mail. If you receive an e-mail message that appears to come from ITS that requests this type of information, please forward it immediately to email@example.com. Do not reply or click on any links. Again, these e-mails are often hoaxes (“phishing” e-mails), part of identity theft and fraud scams.