Updates made to login and Office 365 systems over weekend

Over the holiday weekend, IT implemented changes to improve the way users log in and access Office 365. The user experience should be minimally impacted. If you do encounter issues, please try rebooting your computer, and if the problem persists, contact the IT Help Desk at 786-2555.

Thank you for your understanding,

Posted in ITS |

IT announces summer hours for the help desk

Between the spring semester and summer session, LLCC’s IT Help Desk is open 8 a.m. to 5 p.m. The summer session hours will be 8 a.m. to 7 p.m., Monday through Thursday with walk-in support from 8 a.m. to 5 p.m.

Posted in ITS |

Turn off computers before planned power outage March 15

As part of a project to upgrade the electrical service to Sangamon Hall, Menard Hall and A. Lincoln Commons, LLCC will be conducting an electrical power outage that will affect all of Sangamon Hall, Menard Hall and A. Lincoln Commons for the entire day on Thursday, March 15. This outage could extend into the morning hours on Friday, March 16 as well. IT asks all staff to please turn off their computers before leaving for spring break. Your patience during this necessary outage is appreciated.

Planned power outage March 15

As part of a project to upgrade the electrical service to Sangamon Hall, Menard Hall and A. Lincoln Commons, LLCC will be conducting an electrical power outage that will affect all of Sangamon Hall, Menard Hall and A. Lincoln Commons for the entire day on Thursday, March 15. This outage could extend into the morning hours on Friday, March 16 as well. IT asks all staff to please turn off computers before leaving for spring break. Your patience during this necessary outage is appreciated.

Phishing scam tip: Beware of urgent or threatening language in subject lines

Invoking a sense of urgency or fear is a common phishing tactic. Beware of subject lines that claim your account has been suspended, your account had an unauthorized login attempt or your email is over its storage limit. Read your emails carefully. If the email looks suspicious, disregard it and forward it to phishing@llcc.edu.

Phishing is a fraudulent attempt to obtain personal information from you, such as passwords, banking information, etc. and are most commonly sent to you by email.

Learn more on the cybersecurity page on the employee portal:
https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity.aspx.

Posted in ITS |

Planned power outage March 15

As part of a project to upgrade the electrical service to Sangamon Hall, Menard Hall and A. Lincoln Commons, LLCC will be conducting an electrical power outage that will affect all of Sangamon Hall, Menard Hall and A. Lincoln Commons for the entire day on Thursday, March 15. This outage could extend into the morning hours on Friday, March 16 as well. IT asks all staff to please turn off their computers before leaving for spring break. Your patience during this necessary outage is appreciated.

Phishing scam tip: Don’t give up personal information

Legitimate banks and most other companies will never ask for personal credentials via email. Don’t give them up. Also LLCC, including the IT Help Desk, will never ask you for your login name and password or any other personal information. Read your emails carefully. If the email looks suspicious, disregard it and forward it to phishing@llcc.edu.

Phishing is a fraudulent attempt to obtain personal information from you, such as passwords, banking information, etc. and are most commonly sent to you by email.

Learn more on the cybersecurity page on the employee portal:
https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity.aspx

Posted in ITS |

Phishing scam tip: analyze the salutation

Is the email addressed to a vague “Valued Customer”? If so, watch out — legitimate businesses will often use a personal salutation with your first and last name. Read your emails carefully. If the email looks suspicious, disregard it and forward it to phishing@llcc.edu.

Phishing is a fraudulent attempt to obtain personal information from you, such as passwords, banking information, etc. and are most commonly sent to you by email.

Learn more on our LLCC’s cybersecurity page at:
https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity.aspx

Posted in ITS |

Phishing scam tip: Check for spelling mistakes

If you notice mistakes in an email, it might be a scam. Cybercriminals are not known for their good grammar and spelling. Professional companies or organizations usually have a staff of copy editors that will not allow a mass email like this to go out to its users. Legitimate messages usually do not have major spelling mistakes or poor grammar. Read your emails carefully. If the email looks suspicious, disregard it and forward it to phishing@llcc.edu.

Phishing is a fraudulent attempt to obtain personal information from you, such as passwords, banking information, etc. and are most commonly sent to you by email.

Learn more on our LLCC Cybersecurity page at:
https://llcconline.sharepoint.com/IT/SitePages/Cybersecurity.aspx

Posted in ITS |