Email phishing warning

Several users have reported getting an email asking users to click on a link and verify their accounts. This email is NOT a legit email. It is a phishing attempt to acquire users logon credentials. Please disregard this message and delete the email. If you have already given your information, you should login to Web Advisor and change your password.

Phishing is a common identity theft method used by fraudulent parties. NEVER send your personal information including passwords, user IDs, credit card numbers or a Social Security Number via email. Passwords should NEVER be shared with ANYONE in any form.

To learn more about “phishing,” follow the links below:
http://www.webopedia.com/DidYouKnow/Internet/2005/phishing.asp
http://www.microsoft.com/protect/fraud/phishing/symptoms.aspx

LLCC Information and Telecommunication Systems does not solicit passwords or any other personal information via email. If you receive an e-mail message that appears to come from ITS that requests this type of information, please forward it immediately to hd@llcc.edu. Do not reply or click on any links. Again, these emails are often hoaxes (“phishing” emails), part of identity theft and fraud scams.

Posted in ITS |

New IT Portal is now available

The new IT Portal is now available! It can be accessed through the LLCC Employee Portal or by following this link: https://llcconline.sharepoint.com/IT.

The IT Portal site features the following:

  • IT service outages announcements
  • IT Service Desk contact information
  • IT staff directory
  • Groups FAQs
  • OneDrive FAQs
  • Skype phone FAQs
  • IT policies and procedures

In the next couple of weeks it will also feature:

  • Computer lab software list
  • Cybersecurity FAQs
  • IT service page (with hours of support and more info)
  • Service level agreements

By the end of FY ’18 the following will be available:

  • FAQs for most systems
  • IT user-interaction procedures
  • Current project list
  • Updated policies and procedures
  • IT trends in education and more
Posted in ITS |

Learn about Office 365 in Sept. 21 workshop

A workshop on Microsoft Office 365 will be offered on Thursday, Sept. 21, from 2-3:30 p.m. in Menard Hall, room 2201. Registration is required. Please contact Jeris.Creasey@llcc.edu to secure your spot.

Office 365 is a cloud-based collection of apps and services (email, calendars, Office programs, OneDrive storage and more) that can be used from just about anywhere, using almost any device. The workshop will provide an introduction to the Office 365 environment with a focus on OneDrive file storage and sharing.

Posted in ITS |

New LLCC Employee Portal

The new LLCC Employee Portal is now available. It contains useful links to college forms, applications and documents.  The new portal can be reached at https://llcconline.sharepoint.com or on the LLCC website by clicking on “Employee Portal” in the “Faculty/Staff Resources” section of the “My LLCC” page. Contact the IT Service Desk if you need assistance accessing the new LLCC Employee Portal.

Posted in ITS |

Learn about Office 365 in Sept. 13 or 21 workshop

A workshop on Microsoft Office 365 will be offered twice in September. Office 365 is a cloud-based collection of apps and services (email, calendars, Office programs, OneDrive storage and more) that can be used from just about anywhere, using almost any device. The workshop will provide an introduction to the Office 365 environment with a focus on OneDrive file storage and sharing.

Wednesday, Sept. 13, from 2-3:30 p.m. in Menard Hall, room 1173
or
Thursday, Sept. 21, from 2-3:30 p.m. in Menard Hall, room 2201

Registration is required. Please contact Jeris.Creasey@llcc.edu to secure your spot.

Posted in ITS |

Windows 10 overview

Windows 10 is coming to LLCC! Discover how it differs from Windows 7. IT will be holding two open computer labs this week for you to stop by and peruse the operating system, ask questions on the functionality, etc. No registration is required.

Thursday, Sept. 7
2-3 p.m.
MN2201

Friday, Sept. 8
2-3 p.m.
MN1173

Posted in ITS |

Learn about Microsoft Office 365 in a September IT workshop

Microsoft Office 365 is a cloud-based collection of apps and services (email, calendars, Office programs, OneDrive storage and more) that can be used from just about anywhere, using almost any device. Two workshops will be held in September that provide an introduction to the Office 365 environment with a focus on OneDrive file storage and sharing.

  • Wednesday, Sept. 13, from 2-3:30 p.m. in Menard Hall, room 1173
  • Thursday, Sept. 21, from 2-3:30 p.m. in Menard Hall, room 2201

Registration is required. Please contact Jeris.Creasey@llcc.edu to secure your spot.

 

Posted in ITS |

Email phishing alert

Several users have reported getting an email, appearing to be sent from an IT desk with the subject EMAIL ACCOUNT CLOSURE. The email includes a link labeled UPGRADE NOW. This email is NOT from our IT department and is a phishing attempt to acquire users’ logon credentials. Please disregard the message and delete the email. If you have already given your information, you should login to WebAdvisor and change your password immediately.

Phishing is a common identity theft method used by fraudulent parties. NEVER send your personal information including passwords, user IDs, credit card numbers or a Social Security Number via email. Passwords should NEVER be shared with ANYONE in any form.

To learn more about phishing, follow the links below:

LLCC Information Technology (IT) does not solicit passwords or any other personal information via email. If you receive an email message that appears to come from IT that requests this type of information, please forward it immediately to helpme@llcc.edu. Do not reply or click on any links. Again, these emails are often hoaxes (phishing emails), part of identity theft and fraud scams.

Posted in ITS |

Learn about Microsoft Office 365 in June 27 workshop

Microsoft Office 365 is a cloud-based collection of apps and services (email, calendars, Office programs, OneDrive storage, document sharing, and more) that can be used from just about anywhere, using almost any device. A workshop will be held on Tuesday, June 27, from 2-3:30 p.m. in Menard Hall, room 1173, that will provide an introduction to the Office 365 environment. Registration is required. Please contact Jeris.Creasey@llcc.edu to secure your spot.

 

Posted in ITS |

What is OneDrive

OneDrive is part of Office 365 and is an online (cloud) file storage application. You are provided with 1TB of storage space for files, photos, etc. Your files can be shared with others, are accessible from any device connected to the Internet and even collaborate with others on your Office documents at the same time while editing the document in the browser.

With Office 365, you can create a document on your office or home computer, save it to OneDrive and edit the same file on another device. No need to email it to yourself or save a copy to a thumb drive. All applications available can be used on-line across multiple platforms (PC/Mac, tablet, iPad, smartphone).

There are two ways to access Office 365, OneDrive and other online applications. Log into your LLCC Email account via the web www.llcc.edu, My LLCC, Email) click on the apps icon (waffle) or the Office 365 link in the upper left of the window. You can access this directly at https://portal.office.co and login with your LLCC Email address. If prompted, choose the Work or School Account option.

After the Spring 2017 semester, LLCC will be converting to this data storage system in place of the current network folder structure.

View the Academic Innovations and eLearning workshop schedule for upcoming classes in Office 365 and OneDrive and/or browse the Microsoft Office Training Center

Posted in ITS |